Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected upon receipt, your return will be processed within 48 business hours.  Please allow 3-5 business days for your refund to appear in your account.

How long do I have to return?

• You can return items purchased in the last 90 days.

What items are non-returnable?

• Personalized items, customized items, food and live plants.
• Free gifts with purchase.
• If you have an issue with one of these products, please contact us at 1-800-533-4397.